I’ve been hearing a lot lately about funders weighing the options between strategic grantmaking and responsive grantmaking. The general angst seems to come from a sense that all funding must be strategic in order to make a difference. While it’s true that strategic philanthropy (as described below) can lead to broader or deeper outcomes, there …
Based on the groundbreaking Spring issue of The Foundation Review — the first edition dedicated to the practice of philanthropy consulting —the National Network of Consultants to Grantmakers (NNCG) is presenting a series of seven webinars that will dive deeper into many of the publication’s article topics. The webinar series is co-sponsored by the Council …
I’m a highly organized person, and can spend endless hours creating strategies, with corresponding tactics, timelines and to-do lists. But in my experience, one thing trumps strategy: clarity. You can have all the strategies, logic models, and theories of change in the world, but you won’t get far if you aren’t crystal clear inside your …
I’m a stepparent and a stepchild. Apparently I am not alone. A staggering 42% of U.S. adults have a steprelationship–either a stepparent, a step or half sibling, or a stepchild. This translates to 95.5 million adults and doesn’t include all the stepkids under 18. This number is probably actually larger, when you count all the boyfriends, …
Last week I stayed at the Marriott Marquis in downtown San Francisco, and I was blown away by the nonstop, excellent level of customer service I experienced. What I learned is applicable to foundations and consultants, and I want to share six lessons learned with you. 1. Treat everyone like they are important (even when you …
What I Learned About Customer Service from Marriott Read More »
Foundations pride themselves on the good they do for others; that’s the very nature and culture of philanthropy. However, in my 15 years of experience advising foundations, I’ve found that most foundations suffer from delusional altruism. Delusional altruism is when you are genuinely trying to help people – but paying absolutely no attention to the …