Strategy most often fails in implementation. With all the effort that went into developing your new strategy and writing your strategic plan, the hardest part is making the darn think work!
Many donors, foundations and corporate giving programs create strategic plans to clarify their philanthropic goals and guide funding decisions. Too often, however, their new strategy doesn’t even get off the ground. Here are five reasons for this:
1. You are exhausted. If you are like most foundations and philanthropists, you have spent WAY too long developing your strategy. Endless meetings, environmental scans, self-assessments, board assessments, finding and engaging a small army of content experts, writing and re-writing the perfect strategic plan document (complete with beautiful graphics and theories of change). You probably spent more time crafting the RFP to hire a strategic planning consultant, reviewing their proposals, interviewing them, and hiring them than you needed to spend developing your strategy! Now that you have your beautifully written plan up on your website, you and your team are so exhausted that the last thing you want to do is figure out how to implement it. Not to mention, you are likely behind in everything else at work: a backlog of unread emails, meetings you’ve put off, and a pile of proposals to read.
2. You want to create the perfect “implementation plan.” Now that you’ve spent WAY too long developing your strategic plan, you decide you should put that same amount of time and effort developing an implementation plan. Perhaps you are setting aside a quarter or a whole year to figure out how you will implement it (before actually implementing it). You envision another shiny deliverable at the end of this: a beautifully organized implementation plan document that outlines every goal, tactic and activity, lists who is responsible for each of them, and spells out in which month or week it will occur.
3. You get distracted. Ideally your strategy should be your north star. It should be a tool you use to determine your top priorities and your path forward. As new opportunities appear on your doorstep, you can compare them against your new strategy to determine if the opportunity will help you achieve your strategic goals or take you off course on what I call a “bandwagon byway.” But you don’t even get that far. The ink has barely dried on your strategic plan and you are off and running, chasing the latest philanthropic squirrel: a president is unexpectedly elected and you decide this changes everything you’ve worked on in the past year, a new initiative is being developed in your community and you want to be part of it (despite the fact that its addressing an issue that’s not part of your strategy), the policy environment is shifting in your state and you decide to focus on policy advocacy instead.
4. You assume everyone knows what to do. They were all involved in the planning process, so they should know their next steps, right? Wrong. Your new strategy likely represents new priorities and a new way of doing business. While everyone says they like change and understand change is inevitable, they don’t like it when that means THEY need to change! What happens here is everyone goes off and does their own thing. This is likely whatever happens to be scheduled on their calendar for the next few weeks and months. Or, they might focus on their small piece of the new strategy, reinforcing the silos that you hoped your new strategic plan would break down. This leads me to the last and most important problem.
5. You don’t have clarity on your top implementation priorities. In all my time advising funders to formulate and implement their strategies, the biggest problem with implementation (and the easiest one to fix) is that you haven’t identified your top 3-4 implementation priorities. What are the three or four most important things that need to happen first? That’s what you need to focus on. Not what each person’s or each program area’s top priorities are. I’m talking about the top priorities for your entire organization, whether you are a family, a foundation, a donor advised fund or a corporate giving program. Everyone needs to know what these are, who is accountable for them, and what their own role is in addressing that priority. What happens instead is that the CEO is clear on what he or she thinks are the top priorities and assumes everyone else knows them too. But they don’t. I know this because every time I help funders with strategy implementation, I interview everyone involved. I ask them, “What are the top three priorities for implementing your new strategic plan?” The last time I did this, the staff collectively identified 26 “top” priorities!
What to do about it
Now that you know WHY your strategic plan failed or never took off, I bet you’d like to know WHAT you can do about it! I will share the 10 rules for successful strategy implementation in next week’s newsletter. But I don’t want to leave you hanging, so here is a sneak peak at the first three:
1. Identify your top implementation priorities: Brainstorm the top three or four things that absolutely need to happen next. Another way to think about it: What are the critical issues that must be resolved quickly, or your strategy will fail?
2. Assign accountabilities: Identify people who are accountable for each of these priorities. This person does not need to do everything, but they are responsible for making it happen.
3. Make sure everyone knows the top priorities: Every single person at every level of your organization — whether it’s the family members on your board, program officers, your finance director, or the receptionist –- need to know the top implementation priorities, and who is accountable for each, and their role in them.
Need help? If you need help implementing your strategic plan, let’s talk! Please click the button below or email me directly to schedule a call. I promise to get back to you within 24 hours if not sooner!
© 2019 Kris Putnam-Walkerly. All rights reserved. Permission granted to excerpt or reprint with attribution.
About Kris Putnam-Walkerly
I’m a global philanthropy expert, advisor and award-winning author. I help ultra-high net worth donors, celebrities, foundations and Fortune 500 companies dramatically increase the clarity, speed, impact and joy of their giving. I’m the author of Confident Giving: Sage Advice for Funders, was named one of “America’s Top 25 Philanthropy Speakers”(along with U2’s Bono!), I write about philanthropy for Forbes.com, Alliance Magazine, De Dikke Blauwe and am frequently quoted in leading publications such as Bloomberg, NPRand WSJ.
Whether you are just getting started in philanthropy, want to refresh your giving strategy, or need to catapult yourself to your desired future, I can help. Let’s talk! Call me at +1-800-598-2102 x1, email me at firstname.lastname@example.org or schedule a call.
“As my trusted advisor, Kris Putnam-Walkerly helped our foundation navigate an organizational transformation to become more strategic and develop a clear plan to implement our new strategy. She offers funders a fresh perspective and practical tips to improve their giving.”
Dr. Laura Gerald, President,Kate B. Reynolds Charitable Trust