Philanthropy

Why Do People Stereotype Black Men? Ask Your Brain.

This is a guest post by Laura Frohne.  It was originally published on the Open Society Foundations’ blog “Voices” on September 20, 2013. How do we overcome preconceptions and anxiety about race? “Part of understanding racial anxiety is simply naming it,” says Alexis McGill Johnson, executive director of the American Values Institute. “We have anxieties in all

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Be Nice. Don’t Lie. 10 Ways to Improve Customer Service

I recently travelled from Cleveland to Honolulu to conduct a site visit for the Robert Wood Johnson Foundation. What I learned en route provided some valuable lessons in customer service, which are applicable to those working in philanthropy (who, in my experience, don’t spend much time thinking about how they can provide excellent customer service).

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20 Useful Knowledge Tools for Foundations and Nonprofits

I continue to be impressed  by the terrific resources, tools and information developed and provided by the Foundation Center. They recently created a hit list of their “Foundation Center Top 20 List of Knowledge Tools” and I wanted to share it here in its entirety with you. Free Online Databases 1.     Philanthropy News Digest (PND)

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ComNetwork Gumbo

Philanthropy411 is currently covering the Communications Network Fall 2013 Annual Conference conference with the help of a blog team.  This is a guest post by  Chris Wolz, President/CEO at Forum One Communications.  Follow Chris on Twitter – @cwolz. “So, what’s gumbo?” Nam-ho Park asked when the steaming bowl was put in front of him the night

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