What I Learned About Customer Service from Marriott
Last week I stayed at the Marriott Marquis in downtown San Francisco, and I was blown away by the nonstop, excellent level of customer service I
November 6, 2014
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Practical Tips for Philanthropists
Kris Putnam-Walkerly is a philanthropy expert and consultant. If you find Practical Tips for Philanthropists useful, please consider subscribing.
Increase Transparency by Broadening Your Perspective
This blog was originally written as a guest post for GlassPockets, a blog of the Foundation Center. When funders want to know about a particular
November 4, 2014
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Delusional Altruism
Foundations pride themselves on the good they do for others; that’s the very nature and culture of philanthropy. However, in my 15 years of experience
November 3, 2014
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What Are You Communicating?
Last week in Palm Beach, FL I had the wonderful opportunity to meet with and learn from 25 of the world’s top consultants, culminating in
October 29, 2014
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Uber Philanthropy
I am a recent user and fan of Uber, a new app that allows you to immediately find a car service, visually track the car, communicate
October 22, 2014
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3 Ways to Reduce Labor Intensity
Grantmakers, and their consultants, tend to overcomplicate things. Let me give you two simple examples of how this wastes time and prevents success. First: biweekly
October 13, 2014
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Stop the Board Docket Madness
5 practical ways to reduce labor intensity, simplify work, and generate more creativity among your staff Every year, and generally every quarter, tens of thousands
October 9, 2014
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Four Strategies for Communications Planning in Grantmaking Initiatives
Kris discusses the importance of having open, transparent communication from all participants within a grant making program. This podcast provides examples of how to
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October 7, 2014
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Myths Surrounding Philanthropy
Kris dispels myths that often surround philanthropy.
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October 2, 2014
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Purge, Plan, Reward: Your 3-Step Process for Getting Anything Done Quickly
For once I would like to enter autumn feeling on top of things: my client work mapped out for the year, a clear understanding of
September 23, 2014
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Grantmakers Should Think Like Consultants
I believe foundations could save time, solve problems more efficiently, and add greater value if their senior leadership would think like consultants. Let me explain:
September 15, 2014
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The 4 Dimensions of a Successful Communications Plan
No one likes to feel left out or overlooked, and when key stakeholders feel that way, the results can be painful and long lasting. I
September 11, 2014
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