I’m working from my laptop in a Panera restaurant near Cleveland, Ohio, one of my many “offices away from home.” I’m desperately trying to focus on work but am continually distracted by the music piped in above my head, because the station they have turned it to is skipping. What is supposed to be relaxing […]
Don’t Let Policy Get in the Way of Good Practice Read More »
Kris shares insightful questions that you can ask yourself or your organization when trying to improve your grant making process.
Podcast: Play in new window | Download
Who Is Your Customer? Read More »
This is a guest post by Laura Frohne. It was originally published on the Open Society Foundations’ blog “Voices” on September 20, 2013. How do we overcome preconceptions and anxiety about race? “Part of understanding racial anxiety is simply naming it,” says Alexis McGill Johnson, executive director of the American Values Institute. “We have anxieties in all
Why Do People Stereotype Black Men? Ask Your Brain. Read More »
Kris discusses 5 considerations that a donor should make to assure that the funding is put to the best use possible.
Podcast: Play in new window | Download
How Hard Can It Be to Be Charitable? Read More »
I recently travelled from Cleveland to Honolulu to conduct a site visit for the Robert Wood Johnson Foundation. What I learned en route provided some valuable lessons in customer service, which are applicable to those working in philanthropy (who, in my experience, don’t spend much time thinking about how they can provide excellent customer service).
Be Nice. Don’t Lie. 10 Ways to Improve Customer Service Read More »
Kris shares best practices to increase the impact of your grantmaking by identifying the right funders for your initiative.
Podcast: Play in new window | Download
Six Ways to Identify Funding Partners Read More »