Tag Archives: uber

Uber Philanthropy

I am a recent user and fan of Uber, a new app that allows you to immediately find a car service, visually track the car, communicate with the driver, and pay remotely. It’s easy, reliable, fast, and consumer-driven. I think philanthropy leaders can learn from Uber about how to innovate for greater impact. It’s all about taking a standard practice we take for granted, turning it on its head, and radically improving the customer experience.   That’s what Uber did. We’ve all stood on street corners watching taxi after taxi drive by, wondering when and if one would ever become available. Uber took the obvious (a stressful, risky, and inefficient mode of transportation) and created a radically different customer experience (you select … Continue reading Uber Philanthropy

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