Category Archives: Business

Why Consistent Quality is Key to Your Philanthropic Relationships

On a recent trip to Mexico City, I was delighted to find a Starbucks right next door to my hotel. For a moment, I felt sort of guilty that I was being an imperialist coffee drinker and that I should go find an amazing Mexican coffee experience to try. But a quick gut check proved the opposite: I was jet lagged from an ill-advised red eye flight from San Francisco, and my priority was caffeine in the form of coffee that I could depend on. I like Starbucks’ Pikes Place blend and I needed the comfort and reliability of its consistent quality. A few weeks later, I was walking in Palo Alto to — you guessed it — a Starbucks. I walked … Continue reading Why Consistent Quality is Key to Your Philanthropic Relationships

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There’s a Philanthropy-Serving Organization for That!

Call ‘em what you want – in my 18 years advising foundations and philanthropists I’ve seen the terms “regional association of grantmakers,” “funder networks,” “affinity groups,” “philanthropy communities,” and more – and now the new term is “philanthropy-serving organization” (PSO). Whatever you call it, the value is timeless – bringing funders of similar interests, types, sizes, and/or geographic locations together to network and learn from each other. In my work advising foundation CEOs, I’ve noticed that as leaders transition to new roles and move to new organizations, and as foundation priorities and grantmaking strategies evolve, many funders fail to take advantage of – and sometimes fail to even notice – PSOs that might meet their evolving needs. For example: Consider … Continue reading There’s a Philanthropy-Serving Organization for That!

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8 Silo-Smashing Trends in Philanthropy

This article was originally written and published for Exponent Philanthropy. Read the original post here. In my work as a philanthropic advisor, I come across philanthropy in all forms- from individual giving to institutional grantmaking and everything in between. It used to be that most of my clients engaged in their work from behind a wall of protection. Charity and grantmaking were held aside and in addition to other forces for good. However, over the past few years I’ve noticed philanthropy in all forms becoming less siloed and more interwoven with the world around it. Here are eight manifestations of this trend: 1. CEO branding. Foundation CEOs and high-net-worth donors, following in the footsteps of their corporate counterparts, are realizing the personal and … Continue reading 8 Silo-Smashing Trends in Philanthropy

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Create a Culture of Learning

A culture of learning is one that encourages ongoing inquiry and questioning. It is comfortable with the fact that there is always more to learn and explore, and therefore the “work” of learning is never-ending. Learning is at the core of all research and development. The more you approach work with a sense of curiosity and inquiry, the more you can research and develop new approaches. This can be a challenge for foundation staff or boards who are geared toward finding the “one” solution to a challenge, checking it off the list, and moving on. But the culture of learning and ongoing inquiry is why cell phones now fit in the palm of your hand, and why more cancers are … Continue reading Create a Culture of Learning

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Don’t Believe the “Complexifiers”

In my first attempt to hire my own financial advisor in my late 20s, I turned to Morgan Stanley in San Francisco. I interviewed two people.  One had a slide show presentation and overflowing binders of charts and graphs showing me how they informed his decisions, his track record, how this and that outperformed that and the other. I had little idea as to what he was talking about but I figured he must have known his stuff because he could prove it on an XY axis. The second person, a woman, looked at me straight in the eye and said “This is not all that complicated.” I was shocked. How could it not be complicated? I didn’t understand it. … Continue reading Don’t Believe the “Complexifiers”

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A Little Less Santa, A Little More Staying Power

It feels great to play Santa. If you celebrate Christmas, there’s nothing like a Christmas holiday to make you remember that giving is fun. You find a present, wrap it up nicely, see the joy and excitement on someone else’s face, and feel good about what you’ve done. For many philanthropists, it’s the same: you write a nice check, present it to a nonprofit, see the joy and excitement on their faces, smile for the camera, and then feel good about what you’ve done. But then what? The problem with Santa-style giving is that it’s a once-a-year gig. But during the other 364 days of the year, the organizations you’ve made grants to still have ongoing needs, unexpected challenges, and … Continue reading A Little Less Santa, A Little More Staying Power

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Are You Selling Yourself Short?

When you think about your work in philanthropy, are you selling yourself short? If so, you could be shortchanging your foundation’s effectiveness – and therefore its mission – as well. Some of the most sincere people I know in philanthropy bring a very astute sense of servant leadership to their work. They always put the needs of others first and keep themselves humbly out of the spotlight. It’s an admirable mindset, but it also can be a symptom of approaching philanthropy from a poverty mentality rather than one of abundance. As I’ve written before, foundations with a poverty mentality believe that investing in their own infrastructure or capacity somehow robs those they serve. Foundations with an abundance mentality realize that … Continue reading Are You Selling Yourself Short?

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Embracing a Mindset of Abundance

Contrary to what one might assume from the phrase, having an “abundance mentality” has nothing to do with money. Instead, it has everything to do with your foundation’s beliefs, organizational culture, and how it approaches its work. At its core, an abundance mentality is based in a belief that almost anything is possible. David conquered Goliath, and you can help conquer just about anything if you’re willing to step forward and make an effort and an investment. No doubt you’ve seen both individuals and organizations that embrace an abundance mentality, and those who are trapped in a mentality of poverty.  The abundance mentality includes the belief that the answers are out there, if we only are willing to invest in … Continue reading Embracing a Mindset of Abundance

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Streamlining is Simple…Start Small

There are many reasons why philanthropy should streamline – excessively long strategic planning processes, grant proposals that take 8 months to be funded, board meeting dockets that measure 3 inches high – and the task can seem daunting. However, there is a way to quickly streamline…by starting small. Let me give you an example: I recently stayed at the Marriot Marquis in Washington, DC and ordered room service. You know the routine:  Order food, wait, hotel staff brings it in your room, they hand you a bill, you sign it while they stand around, and they leave.  Not anymore. The Marriott has eliminated futzing with the bill! Instead they deliver you the food, and promptly walk out the door. No … Continue reading Streamlining is Simple…Start Small

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Managing and Exceeding Community Expectations

Say you’re part of a new foundation, or one that is re-inventing itself, or even one that’s been around for a bit but has gotten a bit lethargic. You’re ready to step up, infuse energy into your work and rally community support. That’s fantastic! But you may also be somewhat fearful or hesitant. What if the community doesn’t like what you’re doing? What if your big idea or new direction doesn’t work? What if the community likes it too much and you’re overrun with demands and requests? These kinds of fears are normal. One important key to managing your foundation’s transition in a community is to manage – and then exceed – community expectations. Here are 8 tips to help … Continue reading Managing and Exceeding Community Expectations

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