What Are Your Two Key Indicators?

We all talk about big data, evaluation, dashboards and bench marks. But we tend to collect a lot of data and then end up unsure about what to do with it. Most of the time, it’s just 20% of the data that provide us with 80% of the information we need to make better decisions. Let me share a recent example of what I mean. I walked into the Garden Court Hotel in Palo Alto CA one morning for coffee. As I was drinking it, I heard the front desk clerk answer the phone, say “Yes, 72% and 395…you’re welcome,” and then hang up. I asked her what the numbers were for. She explained the hotel is at 72% capacity … Continue reading What Are Your Two Key Indicators?

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Five Things Jeff Bezos Needs To Know Before Giving Away Billions

Billionaire Jeff Bezos’s recent Tweet for suggestions about how to give some of his fortune away has inspired several media stories, including commentary and an open letter to Jeff Bezos about focusing on immediate suffering vs. creating a long-term strategy. Where, how and in what a philanthropist chooses to invest his or her philanthropic capital are all extremely important decisions. For someone with an entrepreneurial spirit, like Bezos, those decisions will no doubt reflect some new and different thinking. For the field of philanthropy, where many giving practices are deeply entrenched and sometimes outdated, “new and different” can be a very good thing. But no matter where, how or for how long Bezos chooses to be charitable, and no matter whether his philanthropy is wildly unconventional … Continue reading Five Things Jeff Bezos Needs To Know Before Giving Away Billions

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Can You Improve Just a Smidgen?

Hint: The answer is yes. By now you probably know two things about me: I travel frequently, and I’m addicted to good coffee – especially first thing in the morning. So you can understand my delight to find a high-quality coffee service right on my hotel floor this morning! This was no in-room filter pack situation. To me, that’s like offering stale saltines to an artisan baker. I pass that up unless I’m completely desperate. But I also am reluctant to make myself presentable first thing upon waking just to go down multiple floors to a hotel lobby or a Starbuck’s to get the good stuff. On most trips, I actually bring a single-cup coffee maker with me on my … Continue reading Can You Improve Just a Smidgen?

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5 Tips for Using Simple Convenings for Intentional Learning

My firm recently helped the David and Lucille Packard Foundation conduct a series of small gatherings of funders to discuss the Foundation’s learnings from a seven-year investment in summer learning. (For more information about that initiative, download the summary report we created, or visit the Foundation’s website.) While the convenings were specific to the summer learning topic, I observed several actions within them that I’d consider best practices for using small group gatherings for intentional learning, no matter what the subject. 1. Keep it casual and comfortable. Each convening was intentionally small – no more than 20 people – which allowed participants to gather around a common table. This fostered a sense of intimacy and a conversational tone. In addition, the Foundation provided a … Continue reading 5 Tips for Using Simple Convenings for Intentional Learning

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